Now that global capability centres (GCC) are reaching levels of maturity, they are ready to begin the next chapter of growth. Many are focusing on transforming into centres of strategic importance, capable of expanding their scope of work from the back to the front office, and delivering greater value to the businesses they serve.
In this whitepaper, we look at how GCCs are harnessing cloud-based, content-enabled technology to conquer perceived challenges and generate more strategic benefits.
Download this whitepaper for expert insights on:
- Common roadblocks and how to overcome them
- How to shift the last mile of process activity into a GCC
- The advantages of a technology-driven approach